Norton Removal Tool uninstalls all the Norton products from your computer. You can use Norton Removal Tool to remove a failed installation or a damaged Norton product.
After you run the Norton Removal Tool and restart the computer, download and reinstall the Norton product from your Norton Management portal. If you need help accessing Norton Management, read I want more help with Norton Management.
Norton Removal Tool works only on Windows. For Mac products, read Uninstalling your Norton product for Mac.

Download and run the Norton Removal Tool

The Norton Removal Tool uninstalls Norton AntiVirus, Norton Internet Security, Norton 360, and Norton SystemWorks from your computer.

1. Download the Norton Removal Tool.
   Save the file to the Windows desktop.
   
2. On the Windows desktop, double-click the Norton Removal Tool icon.
   
3. Follow the on-screen instructions.
   
4. Restart your computer.
   Your computer may be restarted more than once, and you may be asked to repeat some steps after the computer restarts.
   

Uninstall other Norton products

• Choose your product:
  
  • I have a Norton product that was purchased from my service provider
    
  • I have Norton Security Suite or Norton Business Suite
    
  • I have Norton Ghost
    
  • I have pcAnywhere or WinFax